When we started our search for a pool, we met with 5 different contractors. Glenn's knowledge of the pool business and his patience and understanding of our needs and wants in a pool, led us to choose L A custom pools . Glenn and his staff did not disappoint. From start to finish (which was finished ahead of schedule) there were no issues, surprises or additional unplanned costs. Everything they said they would do, they did. And it did not stop there. Jim has been just a phone call away to answer any questions regarding pool equipment and maintenance, since this was our first pool and we had a lot to learn. We would highly recommend L.A. custom pools to any friends that are wanting a pool.
- David H., Redlands

 

I would not hesitate to recommend L.A. Custom Pools to anyone looking to build or remodel their pool. Of all the contractors that I have dealt with they have demonstrated the upmost professionalim and attention to detail. Their staff demonstrates outstanding customer service and delivers excellent build quality!

We made the mistake of initially choosing another contractor based on advertising and low bid price. The original contracter was unprofessional, had no customer service and had subcontractors that did substandard work. Eventually he abandoned our pool project and we currently have a lawsuit against him.

That's where L.A. Custom Pools comes in. They not only completed our pool, but have exceeded our design and build quality expectations.

- Morris S., Highland

 

I highly recommend this company. My pool was a remodel, from start to finish, I was very happy. I knew when they were coming, each step with a detail explanation of what to except. Everyone was friendly, a real pleasure. Not to mention my pool and spa is absolutely beautiful!!!!!!!!!
- Nomi R., Redlands

 

 

Not only do we have a beautiful pool and spa, but everyone at L.A. Custom Pools made our pool building experience a pleasure. Larry and Glenn worked closely with my husband and I to come up with a design that pleased both of us. They helped us to determine what we really wanted out of a pool and spa and how to make it a reality. Lynn, their office manager, kept in continuous contact with us to provide progress updates and even assisted us with some color and material decisions. Jim, the construction manager was always on site to make sure things were being done according to plan and was there to help if we had any questions or concerns. When the pool was complete, Jim gave us a tutorial that even gave me the confidence to help maintain and operate our new pool and spa. From the custom decking, to the gunite, every part of this experience was conducted in the most professional manner I have seen out of a contractor. I would highly recommend L.A. Custom Pools and Spas.
- Suzanne P., Redlands

 

The attention to detail and follow up with crews were a step above any other projects Ive been involved with. The overall experience awesome, & final results were beautiful, the pool will be enjoyed for many years to come. I was happy I went with the solar option--3 days after install the pool maintained a temp of 86 degrees, perfect for swimming! Great Company----Great People!
- Richard, Yucaipa

 

 

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